Steinway Hall
New York
New York


Steinway Pre-Owned Center

Top-notch manufacturing and customer service have been hallmarks of Steinway & Sons for over 165 years. From your first interaction with us to service visits after delivery, buying a pre-owned piano from STEINWAY will be an enjoyable, straightforward, and individualized experience. You will also have peace of mind of knowing that your piano has been meticulously maintained by our highly trained technicians and support staff. Every instrument we sell comes with the Steinway Lifetime Trade-up Promise: When you purchase any Pre-Owned Steinway, you will receive 100% of the original purchase price in trade toward a new Steinway or Steinway-Designed piano of greater value for the lifetime of the instrument.

Call or email us today to begin your pre-owned piano journey.



STEINWAY & SONS offers a full refund if the customer has not accepted delivery of the piano to their home. Although we do not offer a return policy once the customer has taken delivery, all pre-owned pianos we sell do include the STEINWAY & SONS LIFETIME TRADE-UP PROMISE as well as a warranty ranging from 90 days up to five years. If you have questions about returns, warranties or our Lifetime Trade-Up Promise, please contact us at 212-246-1100 or

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